Q. Are people prepared?
A. “People are no less prepared this year than in the past,” Steber said.
Some taxpayers may be surprised if their refund shrinks or they owe money. But that means they likely got more in their paycheck all year long, he points out.
So while most people will come out ahead overall, it won’t feel that way for the people who got a smaller refund or owe, Pickering said.
“It’s important to remember that tax laws change every year,” Williams said. “This is nothing new for us (as a company). Taxpayers don’t need to know the tax laws — we have them covered.”