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CAREER RESCUE Follow ways to manage stress in retail sales job

August 6, 2018

The retail industry is a fast-paced environment, so it’s good to learn some stress-management tips for that workplace.

A career in retail sales is never boring for those who strive to serve customers while juggling multiple tasks at the same time. Being adaptable to unexpected problems and working with a variety of customers are some of the attractions for people in the retail industry.

Right now, retailers are going through a huge transformation and the 16 million workers employed in the field are feeling the waves of change.

Across the board, sales professionals are feeling the heat to keep revenue up and buyers happy. Such profound industry changes affect everyone and often lead to the negative side of stress that keeps you from being your best.

Most of the significant changes taking place are from technology, influencing the way customers buy and how products are delivered. The shift in retail adds more pressure in providing customer satisfaction while maintaining a sales quota.

Keeping your skills current with new retail processes and automation can help your career advance, but learning how to manage stress that comes from change will make your career more enjoyable.

Here are some ways to reduce stress during change:

• Attitude plays a crucial role in determining your outlook with change, it helps you adapt with an open mind. The more you build a barrier of trying to keep things the way they were in the past, the harder it is to accept change.

• Keep your sense of humor going strong. Laughter helps reduce stress levels and keeps things in perspective.

• Being active physically helps with stress, such as walking or running. Exercise creates positive changes in your brain, serves as a natural pain killer and helps generate relaxation.

• Check the amount of time you are worrying instead of completing tasks at hand. Worrying burns up mental energy that could be spent elsewhere such as planning for things to work out in a positive way.

• Avoid getting caught up in negativity by labeling change as being “bad.” Change often brings new opportunities for you, if you stay flexible. Emotionally waiting to hear bad news adds to your stress level.

• Take control of your time by keeping a to-do list. Time management is important in a fast-paced retail atmosphere, and prioritizing your list helps reduce your stress level.

• Focus on what your role is right now and what you can do to make it more efficient. What does your employer need right now? How can you help them reach their immediate goals?

Kimberly Thompson is a board-certified counselor. Send questions to kim@careerrescue.com or Houston Chronicle, P.O. Box 4260, Houston, TX 77210. Visit her blog at www.blogs.chron.com/careerrescue.

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