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Operations Management Master Class (Port of Spain, Trinidad and Tobago - September 9-11, 2019) - ResearchAndMarkets.com

May 24, 2019

DUBLIN--(BUSINESS WIRE)--May 24, 2019--

The “Operations Management Master Class” conference has been added to ResearchAndMarkets.com’s offering.

Operations management is an area of business concerned with the production of goods and services and involves the responsibility of ensuring that business operations are efficient in terms of using as little resource as needed and effective in terms of meeting customer requirements. It is concerned with managing the process that converts inputs (in the forms of materials, labour and energy) into outputs (in the form of goods and services).

To perform this function effectively, Operations Managers have a number of responsibilities, for examples:

The overall aim of this course is to provide delegates with insights into the role of an operations manager, allow delegates to explore key aspects of operations management and help them improve their impact as an operations manager.

Learning Objectives

By the end of the programme delegates will be able to:

1. Explain the purpose of operations management and how to align operations management strategies with the organisation’s strategy (Operational Excellence)

2. Outline the approach for aligning the operation to meet the needs and expectations of the customer both internal and external (Service Excellence)

3. Demonstrate an ability to use a number of tools and techniques to improve the performance of key business processes (Process Excellence)

4. Describe a number of approaches to improve the effectiveness of the human resource (Performance Excellence)

5. Outline alternative organisational structures to deliver improved customer service while delivering greater efficiencies (Organisational Excellence)

Who Should Attend:

It is not only for operations managers or factory managers who run operations; it is for all managers in all sectors run some form of operation, for example: a finance manager’s operation processes invoices and other financial transactions, an HR manager’s operation processes recruitment, so if you are responsible for the management of processes then you are an operations manager.

It is designed for all managers: senior, middle, first line and supervisors in all sectors including: manufacturing, financial services, health services, government departments, etc.

For more information about this conference visit https://www.researchandmarkets.com/r/9hdkt9

View source version on businesswire.com:https://www.businesswire.com/news/home/20190524005237/en/

CONTACT: ResearchAndMarkets.com

Laura Wood, Senior Press Manager


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Related Topics:Operations Research and Decision Making



SOURCE: Research and Markets

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PUB: 05/24/2019 11:05 AM/DISC: 05/24/2019 11:05 AM


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