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Press release content from Business Wire. The AP news staff was not involved in its creation.

Skilljar Unveils Plans for Second Customer Education Summit; Launches Customer Community

May 7, 2019

SEATTLE--(BUSINESS WIRE)--May 7, 2019--Skilljar, the leading customer training and education platform, today announced that Skilljar Connect 2019, the company’s second annual customer conference, will be held on November 4th and 5th in Seattle.

Connect 2019 will provide a dedicated forum for customer education experts and thought leaders to discuss how training is accelerating product adoption, deepening customer engagement and driving revenue. More than 200 executives across SaaS, hardware, medical devices, and financial services industries are expected to attend.

Skilljar is also officially launching the Skilljar Customer Community today. This is an online forum for Skilljar users to share their insights and tap into the expertise of fellow customer education professionals. The Skilljar Customer Community was designed to be the go-to destination for sharing and gaining actionable tips, insights, benchmarks, and inspiration about customer education.

“There are very few opportunities for customer education and training professionals to share best practices and insights with their peers. At Skilljar, we see a wide variety of questions about launching a customer education program, from monetizing training to developing branded certifications and demonstrating value to the C-suite,” said Sandi Lin, CEO, Skilljar. “Our customer community offers an opportunity for connection and sharing year-round, and pairs nicely with Connect’s intensive two-day forum where attendees can learn actionable strategies from the people who implement them every day.”

Skilljar’s plans for Connect 2019 come on the heels of an extremely successful 2018. The company released more than 50 new product features in 2018, including multilingual Language Packs, a Zendesk integration and Skilljar Academy, a learning platform for Skilljar customers to streamline and improve their own onboarding and implementation experience. This type of product innovation also helped drive Skilljar’s customer expansion, which led to a 125 percent increase in hours spent in Skilljar’s training ecosystem.

Skilljar has been recognized for the past four years with the Brandon Hall Group Excellence in Technology Award for Best LMS for External Training and was recently awarded Best Corporate Extended Enterprise Learning System by industry expert John Leh of Talented Learning.

About Skilljar

Skilljar delivers an innovative training platform which enables businesses to provide scalable and effective customer education. The enterprise-grade solution is used by hundreds of companies to accelerate customer onboarding and product adoption by enabling multimedia course creation, an intuitive and mobile-responsive learning environment, and automated CRM data integrations. Founded in 2013, Skilljar is based in Seattle and backed by top-tier venture capital firms Mayfield, Shasta Ventures and Trilogy Equity Partners. For more information, visit www.skilljar.com.

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CONTACT: Jennefer Traeger

Traeger Communications





SOURCE: Skilljar

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PUB: 05/07/2019 10:00 AM/DISC: 05/07/2019 10:00 AM