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No more PDFs: Browns, NFL go all in on mobile ticketing

August 17, 2018

No more PDFs: Browns, NFL go all in on mobile ticketing

CLEVELAND, Ohio -- Going to a Browns game at FirstEnergy Stadium this season? Be sure you’ve got a smartphone on you.

That’s because the team will no longer accept home-printed PDF tickets at the gate. Instead, fans must present their phone with the QR for their seats before going through the turnstiles.

The league-wide policy was implemented this season to prevent fraud and the sale of counterfeit tickets.

If you prefer paper tickets, season ticket holders can still use the paper tickets they received in the mail. Single-game ticket holders can choose to pick up paper tickets at will call or have them mailed at the time of purchase.

Fans can access their mobile tickets on the Browns or Ticketmaster app prior to entering the stadium.

If you’re afraid of your phone’s battery dying or not being able to get a wifi signal at the stadium, you can add them to your Apple or Google Pay wallet or simply take a screenshot of the QR code(s) for your tickets.

To keep the line moving, the team recommends fans have their cell phones in-hand with the ticket visible prior to reaching the gate.

The new policy goes into effect at FirstEnergy Stadium tonight as the Browns play the Bills in the preseason home opener.

For more information on mobile ticketing, check out this FAQ page on clevelandbrowns.com.

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