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Press release content from Business Wire. The AP news staff was not involved in its creation.

Zendesk Showcase Returns to New York on May 22

May 8, 2019

NEW YORK--(BUSINESS WIRE)--May 8, 2019--On May 22, 2019, Zendesk, Inc. (NYSE: ZEN) is hosting the Zendesk Showcase global event series in New York to bring together customer experience, IT, and support leaders for conversations on the evolving CX landscape and creating the best experiences for both employees and customers.

The Zendesk Customer Experience Trends Report found that 84 percent of customers say customer service is important when considering a purchase. These customer expectations are changing rapidly — what is extraordinary today becomes ordinary tomorrow. At Zendesk Showcase, CEO Mikkel Svane will explain how to break free from the old ways of doing things in order to help companies keep up with modern customer expectations.

In addition to product launches, and new features for customers, this year’s speaker lineup features local business leaders, entrepreneurs and experts from innovative brands that prioritize service, including:

  • Jon Stein, CEO, Betterment
  • Marcela Sapone, CEO and Co-Founder, Hello Alfred
  • Colin Crowley, VP, Customer Experience, Freshly
  • Cameron Dunn, Head of Community Operations, Vimeo
  • Allyse Brown, Head of Product, Statuspage, Atlassian

Other speakers from CCW Digital, Spartan Race, Rise Logistics and Staples will present on ways to keep delivering the experiences that customers want. Additionally, concert pianist Jade Simmons will talk about leading the charge for diversification of the workplace with a powerfully positive approach. She will show attendees how to eschew guilt and obligation in favor of curiosity and authentic connectivity through music and conversation.

For more information and to register for the free event, go to zendeskshowcase.com/ny.

About Zendesk

The best customer experiences are built with Zendesk. Our customer service and engagement products are powerful and flexible, and scale to meet the needs of any business. Zendesk serves businesses across hundreds of industries, with more than 125,000 paid customer accounts offering service and support in over 30 languages. Zendesk is headquartered in San Francisco, and operates worldwide with 16 offices in North America, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.

View source version on businesswire.com:https://www.businesswire.com/news/home/20190508005277/en/

CONTACT: Kaylee Hill

818-307-8425

khill@zendesk.com

KEYWORD: UNITED STATES NORTH AMERICA NEW YORK

INDUSTRY KEYWORD: TECHNOLOGY SOFTWARE

SOURCE: Zendesk, Inc.

Copyright Business Wire 2019.

PUB: 05/08/2019 12:00 PM/DISC: 05/08/2019 12:01 PM

http://www.businesswire.com/news/home/20190508005277/en