2 Day Course: The Human Side of Auditing - Interpersonal Auditing Skills Development (Philidelphia, PA, United States - July 18-19, 2018) - ResearchAndMarkets.com
DUBLIN--(BUSINESS WIRE)--May 15, 2018--The “The Human Side of Auditing - Interpersonal Auditing Skills Development” conference has been added to ResearchAndMarkets.com’s offering.
This course will discuss the four “problem children” that an auditor may encounter during an audit, and how to deal with:Volatile Emotional Troublemaker Passive
It will discuss listening skills, including active listening (reflection), to ensure that the message the auditee is sending is the same message that the auditor is receiving.
These skills are also practiced in class, in a fun and interactive session, so attendees see first-hand how to interpret these signs and react to them appropriately as a result.
Upon completion of the course, attendees will be able to:‘Read’ an audit situation more clearly Communicate better in an audit Improve team communications Demonstrate improved listening skills
Areas Covered in the SessionCommunication Styles Introduction Communication Styles for Auditees - the four ‘problem children’ and how to deal with them Communication Styles for Auditors - recognizing the unconscious signals and responding to them (hands on exercise) Listening Skills - Why it’s important for auditors How to improve Listening skills (hands on exercise) Methods for improving data capture (hands on exercise) Summary and closing
Day 1 Schedule
Lecture 1Class Introduction / Icebreaker Review of Learning objectives Terms/Definitions Audit Challenges Communication Challenges
Lecture 2Communication Styles Introduction Communication Styles for Auditees - the four ‘problem children’ and how to deal with them Personality types (4 types) Volatile Emotional Troublemaker Passive Exercise
Lecture 3Links to Myers-Briggs types Non-Verbal Communication Cues
Lecture 4Non-Verbal Communication Cues (continued) Key Communication Factors Developing and conducting successful briefings and meetings
Day 2 Schedule
Lecture 1Improving Listening Skills Active listening Reflective listening
Lecture 2Group Dynamics Team Leadership Team Membership Assessing Risks and Controls
Lecture 3Developing an Audit Plan - Team Leadership exercise Visualization and Practice
Lecture 4“Superteam” Model Closing
For more information about this conference visit https://www.researchandmarkets.com/research/z62n7p/2_day_course_the?w=4
View source version on businesswire.com:https://www.businesswire.com/news/home/20180515005839/en/
Laura Wood, Senior Manager
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KEYWORD: UNITED STATES NORTH AMERICA PENNSYLVANIA
INDUSTRY KEYWORD: PROFESSIONAL SERVICES ACCOUNTING
SOURCE: Research and Markets
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PUB: 05/15/2018 07:54 AM/DISC: 05/15/2018 07:54 AM