Samsung and California Department of Corrections and Rehabilitation Develop New Secure Mobile Technology

October 8, 2018

ORLANDO, Fla.--(BUSINESS WIRE)--Oct 8, 2018--Today at International Association of Chiefs of Police (IACP) (Booth #1421), Samsung Electronics America, Inc. announced it is partnering with California Department of Corrections and Rehabilitation’s (CDCR) Enterprise Information Services (EIS) Division to develop a new mobile solution that supplements existing public safety communication systems. The custom solution will include an Agent Alert messaging system exclusively for CDCR law enforcement personnel to communicate with Command Central, and an SOS application function for supporting them if they are caught in an adverse situation.

Customized with Samsung Knox Configure for Samsung Galaxy smartphones, Agent Alert is a secure messaging app that can be initiated from the Galaxy smartphone or a single web console to allow central command to distribute both critical and non-emergency messages to anyone within the department as needed. By moving this critical communications functionality away from computer-aided dispatch (CAD), CDCR is helping to ensure consistent communications among its teams.

“Communications among first responders and agents in the field, which still rely in many parts of the United States on outdated technology, are ripe for transformation,” said Reginald Jones, U.S. Head of Public Safety, Samsung Electronics America. “The solution CDCR is deploying leverages the latest in mobile technology to ensure real-time awareness and secure communications around high risk situations. It’s an important step towards this overall transformation and modernization of public safety communications, which Samsung is committed to helping achieve.”

Samsung and EIS, CDCR’s technology team, will also soon deploy a customized SOS application, which allows personnel to communicate critical situational information to Command Central when encountering adverse events. When the alert button on the customized device is pressed, Command Central can assess the information provided, and quickly dispatch the appropriate help to the location based on type of incident and level of threat. The solution facilitates ongoing communication between dispatched personnel by text.

All Samsung Galaxy devices come equipped with defense-grade security platform Samsung Knox so agents can ensure mission-sensitive data is protected, whether they are at their desk or out in the field.

Samsung will display CDCR’s new Agent Alert App solution alongside its portfolio of Samsung and partner-developed police and first responder solutions at its booth at IACP. Solutions on display will include the following:

Mobile First with Samsung DeX. Samsung DeX, short for “desktop experience,” provides a PC-like experience from a Galaxy device. Partners including Havis, D&R Electronics, iKey, Xenarc, Gamber-JohnsonRAM Mounts, and Lectronix  will demonstrate how they are leveraging DeX in their public safety solutions. Hands-Free Geolocation and Communication. Watches like the  Samsung Galaxy Watch  and the  Samsung Gear S3  will be on display. These devices play a key role in public safety, allowing hands free communication in the field, as well as GPS geolocation services, messaging, voice communications and SOS alerts—all without needing the smartphone close by. Computer-aided dispatch:   Hexagon Safety & InfrastructureMotorola SolutionsCentral Square Technologies (TriTech),  RapidDeploy and  Tyler Technologies  will demonstrate CAD solutions on Samsung Galaxy smartphones. Records management: SceneDoc will showcase its applications that leverage Samsung mobile technology for data and evidence collection and streamlined electronic citation process. Mobile Innovations  and  NicheRMS  will also demonstrate their mobile solutions in the space. Advanced command and control: Blueforce Development  will show how it is leveraging IoT and cloud connectivity to deliver  advanced command and control  capabilities.

About Samsung Electronics America, Inc.

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA), is a recognized innovative leader in consumer electronics, mobile devices and enterprise solutions. A wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA is pushing beyond the limits of today’s technology and providing consumers and organizations with a portfolio of groundbreaking products in appliances, home entertainment, Internet of Things, mobile computing, smartphones, virtual reality, wireless infrastructure and wearables, in addition to offering leading content and services related to mobile payments, 360-degree VR video, customer support and more. Samsung is a pioneering leader in smartphones and HDTVs in the U.S. and one of America’s fastest growing home appliance brands.

View source version on businesswire.com:https://www.businesswire.com/news/home/20181008005239/en/

CONTACT: Allison+Partners

for Samsung Electronics America

Erin Classen





SOURCE: Samsung Electronics America, Inc.

Copyright Business Wire 2018.

PUB: 10/08/2018 09:00 AM/DISC: 10/08/2018 09:01 AM


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