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911 service restored across Southeast after outages

December 6, 2018

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Problems with 911 service across the Southeast have been resolved, officials said.

Reports of interrupted service throughout the region began Wednesday, but service had returned to normal by 1 p.m. Thursday, officials said.

“Our 911 centers and employees were still operating and serving their communities during this time using established protocol for such instances,” Pokey Harris, executive director of the North Carolina 911 Board, said in a statement. “We understand how important 911 service is and always aim to make sure there is as little downtime as possible.”

The cause of the interruption isn’t known, but an analysis is underway, Harris said.

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