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Energy company can help with budget crunch

January 23, 2019

SCOTTSBLUFF — As a partial federal government shutdown continues, federal workers may be feeling a budget crunch in several areas, like keeping the house heated.

Brandy Johnson, community affairs manager with Black Hills Energy, said the company has several financial assistance programs that are year-round standard procedure and are available to all its customers. However, many people may be unaware of them until a budget shortfall hits the family, like it did for federal workers.

“We wanted customers to be aware of those programs because we may have some folks who haven’t experienced those hardships before. We want them to know there are options available to everyone.”

Nebraska customers have access to special rules governing payment arrangements under the Nebraska Cold Weather Rule, in effect from Nov. 1 through March 31. Black Hills Energy can offer special payment arrangements and extended payment terms. There are also special procedures the company must observe prior to service termination.

“Our real purpose is to help people manage their energy bills when they are usually the highest,” Johnson said. “Usage is the biggest factor in your bill. It can be affected by how cold it is, how hard your furnace is working, how warm you like to keep the house and how energy efficient the home is.”

To help customers manage their energy costs, Black Hills Energy has a program that levels out monthly payments and spreads winter bills over the entire year. Other payment plans are also available by calling them at 1-888-890-5554.

Black Hills Energy serves approximately 300,000 natural gas customers in 300 communities across Nebraska.

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