DUBLIN--(BUSINESS WIRE)--Sep 13, 2018--The "Global Customer Engagement Solutions Market Analysis (2018-2024)" report has been added to ResearchAndMarkets.com's offering.

The Global Customer Engagement Solutions Market size is expected to reach $26.4 billion by 2024, rising at a market growth of 11.5% CAGR during the forecast period.

Growing adoption of customer engagement solutions to reduce customer churn rate, rapid adoption of e-commerce and m-commerce platforms, and growing focus on delivering enhanced customer engagement through omni-channel is expected to be the factors that drive the growth of the market.

Data synchronization issues between customer engagement solutions and other technologies is expected to limit the growth of the customer engagement solutions market during the forecast period.

Key Topics Covered

Chapter 1. Market Scope & Methodology

Chapter 2. Market Overview

Chapter 3. Global Customer Engagement Solutions Market

Chapter 4. Global Customer Engagement Solutions Market by Organization Size

Chapter 5. Global Customer Engagement Solutions Market by Deployment Type

Chapter 6. Global Customer Engagement Solutions Market by Vertical

Chapter 7. Global Customer Engagement Solutions Market by Region

Chapter 8. Company Profiles

IBM Corporation Oracle Corporation NICE Ltd. Avaya SAP SE Microsoft Corporation Salesforce.com, Inc. Pegasystems Inc. Open Text Corporation Aspect Software Parent, Inc.

For more information about this report visit https://www.researchandmarkets.com/research/m5v83f/global_26_4bn?w=4

View source version on businesswire.com:https://www.businesswire.com/news/home/20180913005883/en/

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Related Topics:CRM (Customer Relationship Management)

KEYWORD:

INDUSTRY KEYWORD: TECHNOLOGY SOFTWARE

SOURCE: Research and Markets

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PUB: 09/13/2018 01:29 PM/DISC: 09/13/2018 01:29 PM

http://www.businesswire.com/news/home/20180913005883/en