AP NEWS

Bank of America closing Bullhead City branch

May 1, 2019

BULLHEAD CITY — Bank of America Corp., confirmed that its Bullhead City financial center will close Aug. 13.

The branch, the lone full-service Bank of America location in the Tri-state, is at 1755 Lakeside Drive, on the corner of Lakeside and Hancock Road.

A company spokesperson said there is a process for when one of Bank of America’s financial centers is shut down.

“We work to minimize the impact on customers and the community and notify impacted customers at least 90 days in advance, including next steps for safe deposit boxes,” said Colleen Haggerty, Bank of America senior vice president for media relations.

Along with safe deposit boxes, the Bullhead City location accepts commercial deposits and night deposits, cashes non-customer checks and provides notary services in addition to other traditional banking services.

“The decision to close a financial center is never an easy one,” Haggerty said. “And this one is driven primarily by a decline in transactions as customers increasingly do their traditional banking outside of financial centers.”

She pointed to other ways customers can access their accounts: specifically through automatic teller machines, mobile devices and online.

“We constantly adapt our financial center and ATM networks to fit customers’ changing needs,” Haggerty said.

There are Bank of America ATMs near Lowe’s, 1680 Highway 95 in Bullhead City; at the intersection of Highway 95 and Gemini Street in Fort Mohave; and at the Laughlin Outlet Center, 1955 Casino Drive in Laughlin.

ATM services — both walk-up and drive-up — will remain available outside the Lakeside Drive building after Aug. 13.

Bank of America owns the building and will put it for up for sale only once it’s “fully decommissioned,” according to Haggerty.

Customers leaving the Lakeside branch on Tuesday morning hadn’t yet heard the location was closing. However, they appeared relieved when told ATM services will remain there after the closure. Two of them said they only used the ATM and had no need to go inside.

When Jeff Wyman, of Bullhead City, visits the local branch he sometimes needs to go inside to conduct business.

“It’s about 50-50 in or out,” Wyman said.

“I use the ATM mostly,” said Marie Burwick, of Laughlin.

Burwick said she was aware there is a Bank of America ATM in Laughlin but that sometimes she needs to visit an ATM in Bullhead City for the sake of convenience.

She also noted that sometimes you can get some tasks accomplished only by going into a bank.

Burwick said she needed help getting money quickly to a close family member who lives out-of-state and worked with bank staff to make that happen.

Jack Vanzandwyck said he spends about half the year in the Tri-state and the other half in Canada. He said he doesn’t usually go inside the local financial center but uses the ATM while here.

“It’s convenient,” Vanzandwyck said. “And the ATM lets you take up to $500 out at a time. Not all ATMs allow that.”

When the local branch closes later this year, the closest Bank of America financial center will be in Lake Havasu City at 10 Acoma Blvd. South, about 50 miles from Bullhead City. The next closest Bank of America financial center will be in Boulder City, Nevada, about 63 miles from Bullhead City and Laughlin. It’s offerings are similar to those at the Bullhead City branch that will close.

The Needles, California, branch closed in early 2013 and the Fort Mohave branch closed in 2015. The Kingman branch closed less than a year ago, according to previous reports.

Haggerty wouldn’t say how many people work at the Bullhead City branch but said that those employees will be given the chance to apply for other jobs within the company or severance packages.

JP Morgan Chase is the most popular bank in Arizona while Wells Fargo holds the same position in California and Nevada.

Bankrate.com also said Bank of America had the third-highest number of branches, 4,488, in the United States behind Wells Fargo, with 5,930, and Chase, with nearly 5,200, according to a 2018 survey of data from the Federal Deposit Insurance Corporation.