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CSG Launches Mediation in the Cloud

May 14, 2019

GREENWOOD VILLAGE, Colo.--(BUSINESS WIRE)--May 14, 2019--

The continued proliferation of the Internet of Things (IoT) is projected to lead to more than 50 billion sensors and connected devices worldwide by 2022 1. As a result, many communications service providers (CSPs) are moving their revenue management functions to the cloud to support the demands of IoT, 5G, and new digital services.

Today, CSG (NASDAQ: CSGS) announces the availability of its Mediation platform as a cloud-based solution. Hosted by Amazon Web Services (AWS), CSG Mediation leverages both the cloud and native AWS tools to help CSPs meet demands in real-time. It is equipped to elastically scale, tying costs to current demand versus the traditional method of investing up front to account for unpredictable peaks.

“As demands continue to escalate resulting from the deployment of 5G and the growth in IoT, the need for mediating new usage data records will increase in importance,” said Chad Dunavant, global head of product management, CSG. “For CSPs, it is difficult to predict the number of applications that will leverage this new evolution of connectivity, so having a platform like CSG Mediation that can scale on-demand to support growth as it occurs is critical.”

Using CSG Mediation delivers significant cost savings and operational efficiencies, while improving time to market for new services, providing:

CSG Mediation provides a cost-effective and efficient way for service providers to seize the 5G opportunity with minimal risk and disruption to existing systems. In addition, CSG can manage your back-office operations, giving you time to focus on critical business priorities. With data center and infrastructure management, applications configuration management, applications operations, and business operations capabilities, CSG Managed Services currently supports some of the world’s largest CSPs to streamline their operations, implement their strategy, and accelerate their business growth.

About CSG

CSG is a provider of software and services that help companies around the world monetize and digitally enable the customer experience. For more than 35 years, CSG has simplified the complexity of business, providing revenue management and digital monetization, payments, and customer engagement solutions to help our customers tackle any business challenge and thrive in an ever-changing marketplace.

Operating across more than 120 countries worldwide, CSG manages billions of critical customer interactions annually. CSG is the trusted partner driving digital innovation for hundreds of leading global brands, including Arrow Electronics, AT&T, Charter Communications, Comcast, DISH, Eastlink, Formula One, iflix, MTN and Telstra.

To learn more, visit our website at csgi.com and connect with us on LinkedIn, Twitter and Facebook.

1Juniper Research, The Internet of Things, Consumer, Industrial and Public Services 2018-2023

View source version on businesswire.com:https://www.businesswire.com/news/home/20190514005072/en/

CONTACT: Brad Jones

Public Relations

CSG

+1 (303) 200-3001

brad.jones@csgi.com

Liz Bauer

Investor Relations

CSG

+1 (303) 804-4065

liz.bauer@csgi.com

KEYWORD: UNITED STATES EUROPE NORTH AMERICA COLORADO

INDUSTRY KEYWORD: TECHNOLOGY DATA MANAGEMENT INTERNET SOFTWARE TELECOMMUNICATIONS

SOURCE: CSG

Copyright Business Wire 2019.

PUB: 05/14/2019 08:00 AM/DISC: 05/14/2019 08:01 AM

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