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Cleveland Indians announce sensory inclusive initiative in Progressive Field

August 28, 2018

Cleveland Indians announce sensory inclusive initiative in Progressive Field

CLEVELAND, Ohio – The Cleveland Indians announced its gameday staff has undergone training to be certified as sensory inclusive through the nonprofit KultureCity.

The Birmingham, Alabama-based group has created sensory-inclusive venues and events including the Super Bowl, as well as more than two dozen arenas, stadiums and other public spaces.

The Indians gameday staff, which include ambassadors and fan-services employees, have been trained to recognize fans with sensory needs and how to handle a sensory overload situation. 

Sensory challenges often are experienced by those with autism, dementia, PTSD and similar conditions. Noise and overstimulation can trigger the anxiety.

With the certification, the Indians say Progressive Field is better prepared to assist guests with sensory sensitivities.

Sensory bags equipped with noise-canceling headphones, fidget tools, verbal cue cards and weighted lap pads will be available for anyone who might feel overwhelmed by the environment. Fan Services is behind the Home Plate Club near section 153 in the lower concourse.

Sensory-awareness promotions in minor-league ballparks have been held for several seasons. In the Class AA Eastern League, the Erie SeaWolves have held annual sensory-friendly games in conjunction with the Autism Society of Northwestern Pennsylvania. The Akron RubberDucks have sensory areas for those with special needs at Canal Park.

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