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Ryder Disrupts E-Commerce Industry by Enabling Manufacturers to Go Direct to Online Consumers

February 12, 2019

MIAMI--(BUSINESS WIRE)--Feb 12, 2019--Ryder System, Inc. (NYSE: R), a leader in commercial fleet management, dedicated transportation, and supply chain solutions, announced today an e-commerce fulfillment solution set to transform the way many manufacturers do business online, offering an alternative to third-party marketplaces by fulfilling orders of manufacturer products direct to consumers. With Ryder’s new solution, manufacturers of small to large parcel goods across all industries gain greater control over product selection, inventory management, pricing strategy, and customer service, all while maintaining critical speed to market.

Ryder’s new e-commerce fulfillment solution includes the opening of two purpose-built, multi-client facilities located in Perris, Calif. and Fort Worth, Texas, as well as the expansion of an existing Ryder-managed warehouse in Douglassville, Penn. The three facilities are slated to be fully operational by May and will service – among other customers – a globally recognized small appliance manufacturer, with which Ryder’s e-commerce fulfillment solution has already delivered tremendous growth during an initial pilot phase.

“Just ahead of the peak holiday season, we transitioned our client from a third-party marketplace to Ryder’s e-commerce fulfillment solution and immediately delivered double-digit, week-over-week volume growth,” said Steve Sensing, Ryder President of Global Supply Chain Solutions. “During the period of Black Friday and Cyber Monday, Ryder delivered a 268 percent increase over expected volume and achieved 99.9 percent on-time and in-full shipping accuracy.”

Flexibility & Scalability

Ryder’s new purpose-built, multi-client facilities – designed specifically for high-volume e-commerce fulfillment – are flexible and scalable, both in terms of space and labor. During this past peak holiday season, Ryder was able to rapidly scale up headcount 100 percent to meet its customer’s unexpected high seasonal demand, which reflected an average of 66 percent increase in volume growth week-over-week for 10 consecutive weeks.

Additionally, contrary to industry standards, Ryder will remain carrier agnostic. The decision to foster relationships with many qualified carriers ensures Ryder customers maintain speed to market, as well as cost and service targets, even when capacity is tight.

With the additional e-commerce fulfillment facilities strategically located, Ryder can deliver small to large parcel goods to 95% of the U.S. in two days or less.

Ease of Entry

Ryder’s e-commerce fulfillment solution minimizes the barriers to entry for manufacturers wanting to gain greater control of their products and service levels. This includes: a streamlined on-boarding process to ensure customers are operational quickly; specially trained Ryder teams provide customers with human resources, call center, and IT capabilities; best-in-class warehouse order and management systems; and full reverse logistics capabilities, as well as a complete suite of value-added services such as private labeling, bagging, gift wrapping, hand-written notes, and engraving.

The new e-commerce fulfillment solution for small to large parcel goods is an additional service offering by Ryder, which also operates one of the largest last-mile delivery solutions for big-and-bulky goods. Ryder Last Mile provides home delivery and white-glove installation for everything from furniture to large appliances, with 136 facilities covering 95 percent of the U.S. and Canada within a two-day timeframe.

About Ryder Supply Chain Solutions

Ryder Supply Chain Solutions optimizes logistics networks to make them more responsive and able to be leveraged as a competitive advantage. Globally-recognized brands in the automotive, consumer goods, food and beverage, healthcare, industrial, oil and gas, technology, and retail industries rely on Ryder’s leading technologies and world-class operations to help them deliver the goods that consumers use every day.

Operating 319 facilities with 50 million square feet of warehouse space, Ryder offers flexible solutions as well as end-to-end visibility – no matter how challenging or diverse the storage and distribution needs may be. Ryder currently provides comprehensive logistics and supply chain management solutions to companies with operations in the U.S., Canada, and Mexico, and also contracts with more than 3,100 carriers in all modes of transportation in the markets it serves. Ryder Last Mile provides a home delivery and white-glove installation solution for big-and-bulky goods, with 136 facilities covering 95 percent of the U.S. and Canada within a two-day timeframe.

The Company, founded in 1933, operates behind the scenes, managing critical transportation and logistics functions for more than 50,000 customers, representing many of the world’s best-known brands. Ryder employs 36,100 people and manages a fleet of 253,800 commercial vehicles.

About Ryder System, Inc. Ryder is a Fortune 500® commercial fleet management, dedicated transportation, and supply chain solutions company. The company’s stock (NYSE: R) is a component of the Dow Jones Transportation Average and the S&P MidCap 400® index. Ryder, which provides commercial truck rental, truck leasing, used trucks for sale, and last mile delivery services, has been named among “The World’s Most Admired Companies” by Fortune, as well as one of “America’s Best Employers” and “America’s Best Employers for Women” by Forbes. The company is regularly recognized for its industry-leading practices in third-party logistics, environmentally friendly fleet and supply chain solutions, world-class safety and security programs, and hiring of military veterans. For more information, visit www.ryder.com or our newsroom, and follow us on Facebook, LinkedIn, Twitter, and YouTube.

Note Regarding Forward-Looking Statements: Certain statements and information included in this news release are “forward-looking statements” within the meaning of the Federal Private Securities Litigation Reform Act of 1995. These forward-looking statements are based on our current plans and expectations and are subject to risks, uncertainties and assumptions. Accordingly, these forward-looking statements should be evaluated with consideration given to the many risks and uncertainties that could cause actual results and events to differ materially from those in the forward-looking statements including those risks set forth in our periodic filings with the Securities and Exchange Commission. New risks emerge from time to time. It is not possible for management to predict all such risk factors or to assess the impact of such risks on our business. Accordingly, we undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise.

View source version on businesswire.com:https://www.businesswire.com/news/home/20190212005206/en/

CONTACT: Anne Hendricks

(305) 500-4547

amhendricks@ryder.comAmy Federman

(305) 500-4989

afederman@ryder.com

KEYWORD: UNITED STATES NORTH AMERICA FLORIDA

INDUSTRY KEYWORD: TECHNOLOGY ONLINE RETAIL SUPPLY CHAIN MANAGEMENT INTERNET TRANSPORT TRUCKING TRAVEL TRANSPORTATION LOGISTICS/SUPPLY CHAIN MANAGEMENT AUTOMOTIVE FLEET MANAGEMENT RETAIL

SOURCE: Ryder System, Inc.

Copyright Business Wire 2019.

PUB: 02/12/2019 06:55 AM/DISC: 02/12/2019 06:55 AM

http://www.businesswire.com/news/home/20190212005206/en

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