California adopts ride-hailing service regulations
SAN FRANCISCO (AP) — Web-based ride-hailing companies will have to make sure drivers undergo training and criminal background checks and have commercial liability insurance under rules approved Thursday by California regulators.
The state Public Utilities Commission voted unanimously in favor of those rules and others for such companies as Lyft and Sidecar. Both companies rely on smartphone applications to connect riders and drivers who use their own vehicles.
Commissioners said the rules were needed to ensure public safety.
“Today, we have an opportunity to introduce groundbreaking regulation in the transportation industry,” commission President Michael Peevey said before the vote.
The regulations put ride-hailing firms in a new category of business called transportation network companies, or TNCs, that are separate from taxi cabs and limousines.
In addition to training, criminal background and insurance requirements, the companies will have to implement a zero-tolerance policy on drugs and alcohol and ensure vehicles undergo a thorough inspection.
The founders of Sidecar and Lyft applauded the commission’s decision.
Sidecar founder Sunil Paul said it helps make his company and others like it “mainstream” by giving them a legal permit to operate.
Lyft co-founder John Zimmer echoed those sentiments, saying the new category helps legitimize car-sharing companies.
“It provides clarity in the marketplace and in the community and authorizes the operations we’ve been doing for the last 14 months,” Zimmer said.
The companies, additionally, said they already meet some of the new rules, including the background checks and commercial insurance requirements.
The California utilities commission’s vote came amid debate over how government should regulate the rapidly growing “sharing economy.”
New businesses using the Internet are trying to make it easy for people to share their property, be it cars or houses, and earn some money. But they face opposition from traditional service providers that complain about being undercut.
The San Francisco Cab Drivers Association maintained that even after the vote, TNCs are not subject to the same level of scrutiny or oversight as taxi services, which are locally regulated. The group claimed the PUC has far fewer safety investigators to enforce the new rules than local regulators who oversee taxi companies.
The group had also argued that the ability of TNC drivers to choose who can ride in their car could lead to discrimination against customers based on the drivers’ profiling of the rider’s background. It is illegal for cab drivers to refuse service to riders based on their ethnicity, disability or income level.
“Without proper local regulatory oversight this can only lead to abuse by TNC drivers, companies and the opportunistic element leading to the decreased quality of passenger service for the disabled, elderly and disenfranchised who rely on taxis for transportation,” the group said in a statement.
Commissioners heard from numerous taxi cab drivers and owners before the vote.
“This is not real ride-sharing,” said Hansu Kim, president of San Francisco-based DeSoto Cab Co. “This is a commercial business that venture capital is backing, and the rules for commercial vehicles need to apply. That is the bottom line.”
Supporters of ride-sharing companies said they fill the gap left by a dearth of taxis, which are often hard to find on the streets of San Francisco.
Commissioner Michel Florio said he has found some people rely solely on taxis, while others only use companies such as Sidecar and Lyft.
“People have different preferences and different needs. This decision allows both to take place on what I think is a fair basis,” he said.
Associated Press Writer Terry Collins in San Francisco also contributed to this report.