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Amtrak trains stopped by flooding

August 29, 2018

Amtrak says its Empire Builder trains are again moving after about 400 passengers were stranded overnight by flooding in western Wisconsin.

The national passenger rail company announced service had resumed a little before 12:30 p.m., with the east-bound train running more than 18 hours behind schedule and the west-bound train more than 22 hours late.

The east-bound train stopped near Tomah around 3 p.m. Tuesday, while the west-bound train was held near Portage since Tuesday night, said Amtrak spokesman Marc Magliari.

Magliari said it was safest to shelter passengers on the trains as roads were also impassable.

Crews with Canadian Pacific Railroad worked through the night to repair damage.

Magliari said all passengers were provided complimentary meals. One train ran out of eggs at breakfast Wednesday, but Magliari said managers are on-site to help keep passengers comfortable.

“We appreciate the patience of our customers and the work by CP to restore the route used by these daily trains,” Magliari said.

He encouraged customers to give feedback on how Amtrak handled the situation.

Customers can open cases by visiting amtrak.com or calling 800-USA-RAIL.

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