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First Data To Cut 2,000 Jobs

July 27, 2000

TUCSON, Ariz. (AP) _ First Data Corp.’s teleservices division will close its Tucson operation by year’s end, part of a cost-cutting plan that will lead to the elimination of nearly 2,000 jobs.

The Tucson call center, where 1,100 jobs will be cut, will phase down operations while workers ``transition to other opportunities with First Data or to other careers,″ company spokeswoman Antonette DeLauro said Wednesday.

DeLauro said the facility operates 24 hours a day, seven days a week, and that 80 percent of workers are full-time.

She said a phone center in Pensacola, Fla., offering similar services will also close, eliminating 800 jobs.

In addition, about 40 jobs at the division’s headquarters in Omaha, Neb., will be shed, company spokesman Pete Ziverts said Thursday.

Ziverts said the Tucson and Pensacola centers have been providing long-distance operator and customer support for MCI WorldCom, which is not renewing its contract with First Data’s teleservices subsidiary.

First Data, whose primary business is processing credit card transactions, employs 31,000 people worldwide. The company had revenues of $5.3 billion in 1999.

DeLauro said all eligible First Data employees will receive severance, but declined to elaborate. She said the company would assist in finding new employment opportunities, both within and outside First Data.

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