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Complaints: CenturyLink failed to respond to cable marking

July 18, 2019

ST. PAUL, Minn. (AP) — State officials are investigating CenturyLink after receiving hundreds of complaints that the utility failed to respond to requests to locate and mark underground cables.

Minnesota Public Radio News cites a state Office of Administrative Hearings document which shows CenturyLink faces more than $780,000 in fines for alleged violations of a law intended to protect the safety of people and the utility infrastructure.

State law requires property owners and professional contractors to notify the Office of Pipeline Safety before digging. Utilities must respond to the notification, often by marking the location of underground infrastructure.

CentryLink provides internet, TV and phone service in Minnesota. It says a contractor change has resulted in delays which it is working to resolve.

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Information from: Minnesota Public Radio News, http://www.mprnews.org

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