Voxbone Dominates CaaS Category, Superpowers Majority of Leading UC, Contact Center and Conferencing Platforms

January 9, 2019

SAN FRANCISCO--(BUSINESS WIRE)--Jan 9, 2019--After carving out the Communications as a Service (CaaS) category, Voxbone is laying its claim to owning it. The proof of this claim is in the pudding and Voxbone’s underlying cloud voice and messaging services today superpower numerous high-profile enterprises and exciting startups, not to mention most class-leading vendors offering Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), Unified Communications (UC) and Meeting Solutions. In fact, the CaaS provider counts among its customers the vast majority of Leaders and Visionaries in Gartner’s Magic Quadrants 1for six separate business communications categories.

According to Gartner, the global enterprise drive for digital transformation has brought about a “shift from ownership to service”. By switching to “pay-for-use” cloud services, enterprises ensure they are best-placed to deal with the rapid transformation into digital businesses. It’s hard to overstate the scope of this shift, with Everest Group estimating that digital transformation projects consistently hit $20-$100 million in size during 2018.

“Digital transformation continues to be an important topic to CIOs as companies prepare to transfer their operations to the cloud,” said Matt Brown, VP of product at Voxbone. “Many businesses are looking to build their own communications stack, which will help them scale faster and improve operational efficiency. Partnering with the right comms provider plays a big role in this overall transformation and Voxbone is the best cloud comms provider to help businesses untangle and build effective enterprise communications.”

Fortune 500 companies have already experienced the five-star treatment from Voxbone’s voice and messaging services, allowing them to cut communication costs while simultaneously improving operational efficiency and consolidating their vendor lists. Using Voxbone’s voice and messaging services, companies can create a local presence across 92% of the global economy with a single provider.

More companies are trusting Voxbone as the right partner to build their cloud communications such as Uber, SignalWire, Zoom, Dialpad, NICEInContact and 8x8. Whether for internal enterprise telephony, a unified communications app or customer support and collaboration, any organization can integrate its platform with Voxbone’s on-demand, two-way voice and messaging services. Regardless of whether they require a local presence abroad or a globe-spanning solution, Voxbone’s elastic, flexible services can be deployed in minutes and allow businesses to reach customers wherever they are located.

Voxbone continues investing in its goal to become the best cloud communications provider. In an industry first for communication and telephony providers, Voxbone has expanded its enterprise-grade telephony solution, providing a local two-way voice solution in over 23 countries. With Voxbone’s worldwide voice network, you can fully engage your customers in high-GDP markets, including the US, UK, Canada, Germany, France, and beyond.

Learn more about how better cloud communications are built with Voxbone.

About Voxbone

Voxbone makes it unbelievably simple to set up and manage global business communications. Our cloud voice and messaging services and available on-demand and allow businesses to fully engage their customers in the markets that matter most to their business. A global company representing 34 nationalities, Voxbone has offices in Austin, Brussels, Dublin, Hong Kong, Iasi, London, Los Angeles and San Francisco. Voxbone’s happy customers include: Uber, Skype, Zoom, 8x8, Dialpad, Orange Business Services, foodpanda, Deutsche Telekom, Telefónica, NICEinContact and Serenova. Check out our website at or visit us on , and .

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SOURCE: Voxbone

Copyright Business Wire 2019.

PUB: 01/09/2019 09:00 AM/DISC: 01/09/2019 09:01 AM


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