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PRESS RELEASE from provider: Business Wire
This content is a press release from our partner Business Wire. The AP newsroom and editorial departments were not involved in its creation.

Payment Alliance Assists Law Enforcement to Stop ATM Fraud

February 14, 2019

LOUISVILLE, Ky.--(BUSINESS WIRE)--Feb 14, 2019--Payment Alliance International (PAI), the nation’s largest, privately-held ATM provider, is collaborating with the United States Secret Service and local law enforcement agencies to thwart man-in-the-middle attacks at ATMs. Using proprietary real-time reporting software, PAI is able to alert officials of potential attacks while they occur, enabling criminals to be apprehended on the spot.

PAI recently identified a Central Florida attack in progress, aiding law enforcement officials in apprehending the suspects while they were fleeing with an undisclosed amount of cash and the device used to carry out the crime. Three individuals were arrested for emptying an ATM entirely of its vault cash. They are allegedly responsible for similar fraud activity at numerous ATMs across Florida.

In recent months, ATMs across the country have come under siege. With man-in-the-middle attacks, criminals place a foreign device between an ATM and its wireless communication box, altering vital settings so cash is dispensed incorrectly. It is unknown how many attacks have occurred nationwide or the amount of vault cash stolen, but certainly tens of thousands of dollars have been lost.

“Nobody in the ATM industry has the capabilities we have developed to stop ATM fraud like man-in-the-middle attacks and I couldn’t be prouder of our team,” said PAI CEO Neil Clark. “Our customers can sleep well at night knowing we have sophisticated tools to help identify, track and stop fraud,” added Clark.

Customers with PAI wireless communications can remotely update settings with the company’s proprietary eRMS program to prevent this type of fraud.

Operators of ATMs that are internet capable and using wireless devices for transaction communication can take these steps to mitigate man-in-the-middle attack risk:

  • Program ATMs with TLS 1.2 and enable certificates to ensure the proper encryption standards are being utilized to communicate directly with processors
  • Ensure software versions are up-to-date with all new security features enabled
  • Inspect ATMs for tampering and confirm wireless units are secure with no foreign devices present
  • Get access to technology that detects fraudulent activity as it’s happening

Interested parties may telephone PAI at (877) 271-2627 extension 4526 to learn more.

About Payment Alliance International (PAI)

Payment Alliance International (PAI) is the nation’s largest, privately-held ATM provider and offers processing and maintenance services, equipment sales and support, and unique ATM branding opportunities. PAI also offers industry-leading, revenue-generating, value-added solutions and customized partner programs that increase customer profitability, reduce operational expense and maximize uptime. Payment Alliance International is headquartered in Louisville, Kentucky, with offices around the country. For more information, please visit  GoPAI.com  or follow us on  Facebook  and  Twitter.

View source version on businesswire.com:https://www.businesswire.com/news/home/20190214005684/en/

CONTACT: Brian Haynes

VP, Market Partner Sales & Support

Payment Alliance International


877.271.2627 x 3131



SOURCE: Payment Alliance International

Copyright Business Wire 2019.

PUB: 02/14/2019 11:56 AM/DISC: 02/14/2019 11:56 AM