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2018 Report on Customer Engagement with Financial Advice - 56.5% of Consumers are Not Accessing Financial Advice - ResearchAndMarkets.com

August 23, 2018

DUBLIN--(BUSINESS WIRE)--Aug 23, 2018--The “Customer Engagement with Financial Advice” report has been added to ResearchAndMarkets.com’s offering.

The advice gap is huge in the UK. Over 56% of consumers are not accessing financial advice. Regulators must work with all players in the financial services industry to improve access. They must educate, invest in, and incentivize players to develop technology to do so.

Digital solutions will provide access to advice for a cheaper fee for customers currently underserved because they do not want to pay or cannot afford to access advice. Digital solutions will additionally improve consumer engagement with advice and their finances, even for those currently accessing the advice market.

Technology can help customers monitor and manage their finances more frequently and conveniently. All players have an opportunity to disrupt this market, as at present there is no specific pocket of players dominating innovation in this space.

Scope

56.5% of consumers are not accessing financial advice Women, renters, and low affluence individuals are currently underserved by financial advice Pensions, savings, and investments are the leading areas for which consumers seek advice

Key Topics Covered

Executive Summary Advice Market Overview Customer Targeting Opportunities Customer Channel Preferences Customer Uses of Advice Use of Advice by Asset Value Appendix

For more information about this report visit https://www.researchandmarkets.com/research/5mtr82/2018_report_on?w=4

View source version on businesswire.com:https://www.businesswire.com/news/home/20180823005640/en/

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Related Topics:CRM (Customer Relationship Management)

KEYWORD: UNITED KINGDOM EUROPE

INDUSTRY KEYWORD: PROFESSIONAL SERVICES BANKING

SOURCE: Research and Markets

Copyright Business Wire 2018.

PUB: 08/23/2018 01:36 PM/DISC: 08/23/2018 01:36 PM

http://www.businesswire.com/news/home/20180823005640/en

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