Motor Carrier Insurance Service Adds New Features and Services

September 17, 2018

ARLINGTON, Va.--(BUSINESS WIRE)--Sep 17, 2018--National Online Registries, Inc. (NOR) announces several enhancements to its Motor Carrier Information Exchange (MCInfo) application designed to reduce errors and improve efficiency for its insurance and state agency users. MCInfo helps companies submit motor carrier insurance documentation to state regulatory agencies online. This is the latest round of upgrades for the system, building on the improvement process initiated with a full website redesign earlier this year.

“After we completed the new website, we asked our users how we could further improve their experience,” said Laura Johnson, General Manager of NOR. “The latest version of MCInfo responds to their suggestions. We focused on items that would improve the usability of the website and make the motor carrier insurance filing process quicker and easier, with less opportunity for error.”

Motor carrier insurers can expect a more streamlined experience that makes important documentation easier to find, allows for easier submission to multiple states simultaneously, and adds a chat feature to help users quickly find answers to common questions.

The latest release also includes enhancements benefitting state agencies. MCInfo’s web service platform, which integrates filings directly with the state’s database, has expanded record retention options by allowing users to save documents in PDF format. At the request of Indiana Department of Revenue and the Kansas Corporation Commission, forms filed with these states now require users to submit DOT numbers with each submission for processing, reducing rejections and improving efficiency. “We’re excited about the change,” said Sandy Bowling, Supervisor for the Motor Carrier Services Division of the Indiana Department of Revenue. “Making US DOT number a required field for motor carrier insurance forms filed through MCInfo will improve filing accuracy and reduce unnecessary rejections.”

New state and insurance users can also take a virtual walkthrough of the application via a new demonstration video.

MCInfo is a service that provides greater transparency to motor carrier insurers by facilitating the transmission of insurance filings online and tracking them through the approval process. Last year nearly 500 insurance companies used MCInfo to submit over 84,000 insurance forms. More information is available at www.mcinfo.org.

About National Online Registries

For two decades, National Online Registries has enabled quick, convenient processing of insurance forms on behalf of motor carriers. Through the Motor Carrier Information Exchange (MCInfo) system, National Online Registries partners with participating states nationwide to provide online insurance certificate filing services to insurance companies, filing agencies, and managing general agents. Headquartered in Arlington, VA, National Online Registries, Inc. is a wholly owned subsidiary of NIC (NASDAQ: EGOV). For more information, please visit www.mcinfo.org.

About NIC

NIC Inc. (Nasdaq: EGOV) is the nation’s premier provider of innovative digital government solutions and secure payment processing, which help make government interactions more accessible for everyone through technology. The family of NIC companies has developed a library of more than 13,000 digital government services for more than 6,000 federal, state, and local government agencies. Among these solutions is the ground-breaking personal assistant for government, Gov2Go, delivering citizens personalized reminders and a single platform for all government interactions. More information is available at www.egov.com.

View source version on businesswire.com:https://www.businesswire.com/news/home/20180917005402/en/

CONTACT: National Online Registries, Inc.

Laura Johnson, 703-841-6374

General Manager




SOURCE: National Online Registries, Inc.

Copyright Business Wire 2018.

PUB: 09/17/2018 09:40 AM/DISC: 09/17/2018 09:40 AM


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