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Glitch Causes Continental to Extend Sale

June 25, 2003

HOUSTON (AP) _ Continental Airlines’ Web site was inoperative for much of Tuesday, the same day the company announced a one-day fare sale for tickets purchased at the site.

The Houston-based carrier said it would extend the sale for 24 hours because many people were unable to access the site.

Continental spokeswoman Julie King said it was unclear what caused the technical difficulties. The sale prices remained available through online travel site Orbitz.com and the company also allowed the fares to be sold by Continental’s telephone reservation agents, spokeswoman Macky Osorio said.

The airline’s Web site became unavailable about 7 a.m. CDT Tuesday. The problem was resolved about 10 hours later, although the site continued to load sluggishly.

Because of the glitches, the fare sale will now conclude at 11:59 p.m. CDT on Wednesday, King said.

AirTran Airways and Delta Air Lines also had a single-day sale Tuesday for flights to and from their Atlanta hub.

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On the Net:

http://www.continental.com