Montgomery County has a shortage of 911 dispatchers. They’re racing to find more - and fast

August 22, 2018

By Staff

The calls Marilyn Rodriguez enjoys usually go something like, “There’s a squirrel in my yard. What should I do?”

With patience, kindness, and a focused stare at four computer monitors that illuminate her face in a slightly darkened room, Rodriguez, a seasoned 911 dispatcher, explains to the caller — often an older person from one of Montgomery County’s 62 municipalities — that unless someone is hurt, frankly, there’s not much to do.

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