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Online unemployment benefits glitch fixed, benefits restored

July 12, 2019

SPRINGFIELD, Ill. (AP) — Illinois officials have fixed the problem with the unemployment benefits program that delayed checks to about 29,000 claimants.

The Illinois Departments of Employment Security and Innovation and Technology restored the benefits information system and website. Claimants may again file new claims or certify their unemployment status online.

Recipients who certified their claims on Monday should have received their checks by Friday — two days late. Those unable to file new claims this week should do so now. Those filed Friday should be paid by Monday.

Claimants may always contact the IDES call center at (800) 244-5631 or visit the nearest office .

The agency delivers benefits to about 86,000 people total.

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IDES office locator: https://bit.ly/2YOnlYx

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