Dynatrace Opens Its Market-Leading AIOps Solution to Third Parties for Smart Autonomous Cloud Management

January 29, 2019

LAS VEGAS--(BUSINESS WIRE)--Jan 29, 2019--Software intelligence company, Dynatrace, today announced the next generation of its Artificial Intelligence, Davis, now powered by new and enhanced algorithms, and an ability to ingest data and events from third-party solutions.

“Four years ago, we pioneered, and continually improve, a unique, deterministic approach to AI that enabled customers to simplify enterprise cloud environments and focus more time on innovation. Because Dynatrace auto-discovers and maps dependencies across the enterprise cloud and analyzes all transactions, our Davis AI engine can truly causate, and drive to the precise root cause of issues versus simple guesses based on correlation. This concept just got even better through semantically enriching external data and mapping it to our real-time topological models. In addition, unlike other solutions, it doesn’t require learning periods, making it effective for highly dynamic clouds,” explains Bernd Greifeneder, CTO at Dynatrace.

“With today’s added capabilities, Davis’ power has increased significantly providing precise answers with even more relevance, plus additional context via third-party data and events. This enables greater automation and leads the way to autonomous cloud operations.”

Key AI capability enhancements include:

Open platform that is smarter and broader – Dynatrace’s Davis is now able to ingest custom metrics, data and events from third-party solutions such as CI/CD and ITSM tools, enabling Dynatrace ® to deliver more precise answers with deeper context. Integrations include F5, IBM DataPower, Citrix NetScaler, ServiceNow, Puppet, Chef, and more. Easier and more automatic – Davis has been enhanced with algorithms that are better able to detect performance variations without relying on thresholds or baselines. Full stack, high fidelity data analysis means better grouping of disparate alerts and single root cause determination with precise accuracy. Deterministic answers for automation and self-healing - By providing a broader range of precise and actionable problem identification, impact analysis and root cause, Davis is able to power auto-remediation workflows and self-healing.

Unlike competitive AIOps or traditional monitoring tools that rely on machine learning to surface correlation data, Davis thrives in dynamic cloud environments in which there is no time to “learn”. Davis uses real-time dependency knowledge with full-stack context to go well beyond correlation engines to deliver precise causation of problems automatically. As a result, underlying causes of alert noise are eliminated, and only deterministic answers are surfaced, paving the way for auto-remediation and ultimately, autonomous cloud operations.

“Dynatrace’s deterministic AI allows us to be confident in its answers and automate remediation without human interaction, paving the way for autonomous cloud operations,” said Jonathan Hayes, VP Global IT Service Excellence at Experian. “Knowing that Dynatrace is delivering precise answers in context is enabling us to further evolve self-healing workflows that remove the need for human intervention in the resolution of recurring problems.”

Today, Dynatrace also launched its Developer Program, created for customer developers to make it easy to quickly ingest third party data and extend the Dynatrace software intelligence platform.

About Dynatrace Dynatrace provides software intelligence to simplify enterprise cloud complexity and accelerate digital transformation. With AI and complete automation, our all-in-one platform provides answers, not just data, about the performance of applications, the underlying infrastructure and the experience of all users. That’s why many of the world’s largest enterprises, including 72 of the Fortune 100, trust Dynatrace to modernize and automate enterprise cloud operations, release better software faster, and deliver unrivalled digital experiences.

Curious to see how you can simply your enterprise cloud? Let us show you. Visit our  trial page  for a free 15-day Dynatrace trial.

To learn more about how Dynatrace can help your business, visit  https://www.dynatrace.com, visit our  blog and follow us on Twitter  @dynatrace.

View source version on businesswire.com:https://www.businesswire.com/news/home/20190129005496/en/

CONTACT: Hailey Melamut

March Communications


+1 617.960.9856Tristan Webb

Spark Communications


+44 207.436.0420



SOURCE: Dynatrace

Copyright Business Wire 2019.

PUB: 01/29/2019 08:00 AM/DISC: 01/29/2019 08:01 AM


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