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xMatters helps organizations worldwide achieve 99.95% Uptime -- for Free

November 14, 2018

Smaller organizations and teams are benefitting from the enterprise-grade collaboration features of xMatters Free, at no cost and with no expiration date.

SAN RAMON, Calif., Nov. 14, 2018 (GLOBE NEWSWIRE) -- xMatters ( www.xmatters.com ), the Digital Service Availability platform that solves technology problems before they become business problems, today announced it is delivering tremendous business results to workgroups and teams, at no cost to them.

The new xMatters Free helps smaller teams benefit from the intelligent collaboration and event management features of the xMatters platform, at no cost and with no expiration date. The solution is designed to address the needs of today’s digital-minded organizations as they strive to meet the fast-paced, high-quality demands of modern software development.

With the increasing adoption of DevOps, Site Reliability engineering, and microservice architectures, modern organizations are transitioning toward a decentralized IT model in which traditional hierarchies are eliminated in favor of autonomous, small team-driven structures. Whether they exist in smaller companies or as units within larger enterprises, xMatters is empowering these teams to achieve more while keeping costs low.

By implementing xMatters Free and leveraging its wide array of integrations for tools like JIRA, Perth-based Audio/Visual solutions provider Vizcom Technologies successfully minimized downtime while maximizing on performance and availability of critical IT systems.

“We support a wide range of clients from major hospitals to multinational corporations, and so maintaining and guaranteeing seamless availability to our customers is a top concern. By leveraging xMatters’ intelligent collaboration features -- such as specifying on-call rosters and structuring escalation paths -- and built-in integration with Jira Service Desk, we’ve been able to deliver above and beyond our service level agreements,” said Tim Muller, Information Technology Manager at Vizcom Technologies. “It’s pretty incredible that we can take advantage of such a powerful platform at exactly zero cost to us.”

xMatters’ incident management solution empowers organizations to minimize — and even avoid — the business impact from incidents. The xMatters Free version is designed for small teams of up to 15 users. It includes enriched notifications, unlimited integrations, event intelligence, on-call scheduling and automated escalations, the mobile app, and an analytics engine. It also includes community support and online training, all at no cost.

xMatters’ customer base includes such global household names as Vodafone, Danske Bank, Sony Network Entertainment, Molina Healthcare, AXA Insurance, and The Telegraph.

For more information on xMatters and to try xMatters Free, please visit www.xmatters.com.

About xMattersxMatters helps enterprises prevent, manage and resolve IT incidents. xMatters industry-leading Digital Service Availability platform prevents IT issues from becoming big business problems. Large enterprises, small workgroups, and innovative DevOps teams rely on its proactive issue resolution service to maintain operational visibility and control in today’s highly-fragmented IT environment. xMatters provides toolchain integrations to hundreds of IT management, security and DevOps tools. xMatters is the primary Digital Service Availability platform trusted by leading global companies and innovative challengers including BMC Software, Credit Suisse, Danske Bank, DXC technology, Experian, Intuit, NVIDIA, Sony Network Interactive, ViaSat and Vodafone. xMatters is headquartered in San Ramon, California and has offices worldwide.

Press ContactVanessa KooPulpPR for xMatters vanessa@pulppr.com

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