Agreement has medical center providing interpreters for deaf
Nov. 29, 2017
BURLINGTON, Vt. (AP) — The U.S. Attorney's office in Vermont says it has resolved two complaints that the University of Vermont Medical Center failed to effectively communicate with two people who are deaf during medical visits.
The office said Wednesday the medical center will timely provide qualified interpreters when necessary; institute a grievance procedure; provide training to its personnel on effective communication; and designate a program administrator to coordinate access to auxiliary aids and services. The medical center will provide reports documenting its compliance for two years.
The complaints were brought to the U.S. attorney's office through Vermont Legal Aid.