Regulators to look into high bills, service complaints
Feb. 27, 2018
AUGUSTA, Maine (AP) — Utility regulars say they'll look into Central Maine Power customer complaints about skyrocketing bills and poor service.
The Bangor Daily News reports the Maine Public Utilities Commission on Tuesday says it will start gathering information about CMP's metering, billing and customer communications.
Utility regulators say they've received at least 100 customer complaints since January. They say apparently high bills could be caused by a recent cold snap, the October wind storm and electricity supply price increases.
CMP spokeswoman Gail Rice said the utility is aware of complaints and is working to answer questions and address instances of overcharged customers.