$1 Billion Service Analytics Market by Business Application, Component, Deployment Model, Organization Size, Industry, and Region - Global Forecast to 2023 - ResearchAndMarkets.com
DUBLIN--(BUSINESS WIRE)--Oct 2, 2018--The “Service Analytics Market by Business Application, Component, Deployment Model, Organization Size, Industry, and Region - Global Forecast to 2023” report has been added to ResearchAndMarkets.com’s offering.
The global service analytics market is expected to grow from USD 546.4 million in 2018 to USD 1,056.1 million by 2023, at a Compound Annual Growth Rate (CAGR) of 14.1% during the forecast period.
Factors, such as the need for better client and customer interaction to maintain customer satisfaction coupled with the competitive pressure to become more data-driven are driving the growth of the service analytics market. Industrial big data is leading to the explosion of data, which is difficult to manage, as it is collected from multiple systems, devices, and applications.
Hence, it has become necessary for engineering industries to replace their outdated software solutions with the advanced service analytics solutions. The poor data management along with the incomplete and inconsistent data, which carries threats to business are some factors that are challenging the growth of the service analytics market.
The customer service analytics segment is expected to dominate the overall service analytics market in terms of share during the forecast period, as to maintain the highest level of customer satisfaction to reduce risks and improve the efficiency across different industries. Particularly the upstream retail and eCommerce, BFSI, healthcare, and other industries are investing in the service analytics solution to utilize the data generated through the service systems to improve the overall service delivery.
Key Topics Covered:
2 Research Methodology
3 Executive Summary
4 Premium Insights
5 Market Overview and Industry Trends
6 Market By Business Application
7 Service Analytics Market, By Component
8 Service Analytics Market, By Deployment Model
9 Market By Organization Size
10 Service Analytics Market, By Industry
11 Service Analytics Market, By Region
12 Competitive Landscape
13 Company ProfilesMicrosoft Oracle Salesforce SAP Servicenow SAS Institute Tableau Software Microstrategy Clicksoftware Centina Systems Paskon Numerify Field Squared Helpshift Icharts Bluefletch Mobi Datahero Agile Crm Sisense Aureus Analytics
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SOURCE: Research and Markets
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PUB: 10/02/2018 11:14 AM/DISC: 10/02/2018 11:14 AM