NEWPORT BEACH, Calif.--(BUSINESS WIRE)--Aug 20, 2018--Those involved in the fast-paced financial services industry understand the importance of being able to see and access updated contract information as quickly as possible. The Retirement Solutions Division of Pacific Life is ensuring financial professionals and broker/dealers are immediately aware of transactions submitted on their client’s behalf the moment they occur with its newly launched Real-Time Contract Activity Alerts.

The Real-Time Activity Alert Service is a new feature that alerts financial professionals when there is a transaction on their clients’ annuity contracts. The service is part of the division’s multi-year project focused on enhancing the customer experience, including getting more timely information into the hands of financial professionals.

Real-Time Activity Alert notifications include: issuance of new contracts, additional investments, distributions, key contract changes, and much more. Additionally, financial professionals have the option to customize how often they receive alerts. Alerts can be received via text message or email the moment a transaction is entered into Pacific Life’s administrative systems and will no longer require a call to confirm if a transaction was received and processed, as it will be immediately shown.

Financial professionals and broker/dealers are excited at having an innovative tool to stay on top of their clients’ contracts. They understand the benefits to financial professionals and their clients are significant. This new service eliminates the need to worry about the status of submitted items, while also allowing them to be made aware of potentially fraudulent transactions, an area that continues to be a growing issue in the financial services world.

About Pacific Life

Celebrating 150 years of service, Pacific Life has helped millions of individuals and families with their financial needs through a wide range of life insurance products, annuities, and mutual funds, and offers a variety of investment products and services to individuals, businesses, and pension plans. Whether your goal is to protect loved ones or grow your assets for retirement, Pacific Life offers innovative products and services that provide value and financial security for current and future generations. Pacific Life counts more than half of the 100 largest U.S. companies as its clients. For additional company information, including current financial strength ratings, visit

Pacific Life refers to Pacific Life Insurance Company and its affiliates, including Pacific Life & Annuity Company. Client count as of June 2018 is compiled by Pacific Life using the 2018 FORTUNE 500 ® list.

Insurance products are issued by Pacific Life Insurance Company in all states except New York and in New York by Pacific Life & Annuity Company. Product availability and features may vary by state. Each insurance company is solely responsible for the financial obligations accruing under the products it issues.

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CONTACT: Pacific Life

June Arce

(949) 219-6916



SOURCE: Pacific Life

Copyright Business Wire 2018.

PUB: 08/20/2018 10:00 AM/DISC: 08/20/2018 10:01 AM