Nebraska Lottery scratch game scrapped after errors found on tickets
Nebraska Lottery officials moved swiftly to shut down sales of Holiday Bonus Bucks scratch tickets after errors were discovered.
Officials deactivated all tickets for the scratch game launched Monday after learning that some tickets including winning combinations of symbols did not match with the predetermined result for that ticket.
Retailers were told to stop selling tickets immediately. Before that, approximately 200 of the 6,000 packs of printed tickets were available for purchase.
“Our players look to the Nebraska Lottery for fun and excitement, and we understand the disappointment this misprinted game has caused,” Nebraska Lottery Director Brian Rockey said in a news release. “We’re asking every player that purchased a Holiday Bonus Bucks ticket to mail it in to us and we’ll try our best to make it up to you.”
Rockey said the Nebraska Lottery is in the initial stage of its investigation.
Since the game has been shut down, the physical ticket is required to determine prize amounts. Anyone who bought a ticket is encouraged to fill out the back and mail it to the prize claim address listed. Every ticket will be checked for prizes, and those that conform to the predetermined prize structure and the official file of validation numbers for winning tickets will be paid, lottery officials said.