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Do you use paratransit services in Cuyahoga County? Calling All Readers

August 29, 2018

Do you use paratransit services in Cuyahoga County? Calling All Readers

The Greater Cleveland Regional Transit Authority board recently tabled a motion to extend the services of a contractor providing paratransit services for riders with disabilities. The board said then that it planned to look more closely at  those services, especially the slight majority provided by contractors.

A board member who uses paratransit daily said that the rides given him by RTA contractors are not as reliable as the many given by RTA drivers, nor are the vehicles as clean as RTA’s.

I plan to write soon about paratransit in Cuyahoga County and would like to talk to riders who use it.

Are you happy with the services? Do rides begin and end on time? Have you found the vehicles comfortable, clean and safe? Are the drivers courteous? Do you have other items of concern or praise? I’m especially interested in any differences you have found between rides from RTA drivers and ones provided by outside contractors. 

If you are willing to share your experiences, please email 

me at gsegall@plaind.com

 or call me at 216-538-7629. Please provide your name and community of residence. 
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