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Former governor asks utility company to fix billing issue

June 28, 2019

PORTLAND, Maine (AP) — Former Maine Gov. John Baldacci calls on Central Maine Power to resolve thousands of customer complaints about excessively high bills.

The Democrat tells the Portland Press Herald Friday that if systematic problems led to the company over-billing customers then it should act immediately to “make those customers whole.”

The former governor currently serves on the board of Central Maine Power Co.’s parent company and told the newspaper he couldn’t detail the internal board discussions, but he feels strongly the company should work to rebuild trust.

The Office of the Public Advocate asked regulators to do an additional examination Thursday after more than 100,000 customers received inaccurate bills following the roll out of the new billing system in October 2017.

The findings showed some customers received monthly invoices for $1,500.

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