AP NEWS

Correction: Exchange-Flint Water story

September 25, 2018

FLINT, Mich. (AP) — In a story Sept. 17 about outreach efforts in Flint concerning free water faucet filters, The Associated Press erroneously used a headline and slug for a different story.

A corrected version of the story is below:

Advocates: Water filter outreach efforts paying off in Flint

Four thousand Flint water customers turned down offers to install free faucet filters in their homes during the last three months, but parties to a civil lawsuit that mandated such outreach say door-to-door efforts are still paying dividends

An AP Member Exchange shared by the Flint Journal.

By RON FONGER

Flint Journal

FLINT, Mich. (AP) — Four thousand Flint water customers turned down offers to install free faucet filters in their homes during the last three months, but parties to a civil lawsuit that mandated such outreach say door-to-door efforts are still paying dividends.

New records compiled as part of a lawsuit settlement between the city, state, Concerned Pastors for Social Action and others also show that the refusals are small when weighed against the total number of follow-up visits by the city’s Community Outreach and Resident Education workers.

“We recognize that the community’s trust in the CORE teams is an ongoing issue,” the Rev. Allen Overton said in a statement to MLive-The Flint Journal . “To put the 4,000 refusals in context, in more than 90 percent of the CORE visits over the last three months, residents accepted filter installation, and CORE teams have visited every home in Flint several times over the past two years.”

Although Flint’s water has been below the federal threshold for lead for the past two years, local, state and federal officials have advised residents to continue using faucet filters to protect them from lead -- particularly as widespread underground construction continues.

State says it made face-to-face contact with all but 136 Flint water customers

“However, if a resident has previously declined a CORE visit but would like to rescind that refusal, we will certainly work with them to schedule a visit to assist them.”

Residents gave a variety of reasons for not accepting help from CORE, according to the report, which covered work from May 14 until Aug. 19.

Commonly, residents said they had no need for a faucet filter or replacement cartridge, but in some cases, CORE reported people inside homes refused to answer the door or said they were too busy to talk.

Making contact with Flint residents about their water has been a challenge since the door-to-door efforts took off in the city.

In March 2017, Mayor Karen Weaver said workers were only able to talk to residents about 30 percent of the time they visited homes.

In December 2017, the state said workers had been persistent in their work, making face-to-face contact with all but 136 water customers in the city after returning to hard-to-reach residences an average of 43 times each.

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