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Lawmaker calls on governor to nix medical transit contract

May 24, 2019

PROVIDENCE, R.I. (AP) — A state lawmaker is calling on Rhode Island Gov. Gina Raimondo to cancel the state’s contract with a medical transportation company.

Rep. Anastasia Williams, a Providence Democrat, said Raimondo should cancel Medical Transportation Management’s contract at a House Oversight Committee meeting Thursday.

Over 1,000 people reported late rides or no-shows after the St. Louis-based company was hired Jan. 1.

MTM has said it’s making changes to improve service, Williams and other lawmakers say MTM’s problems persist. MTM’s subcontractors also say the company is dysfunctional and that its internal system has sent them to the wrong addresses.

The state cites a steady decline in complaints to as evidence service is improving. The state has already fined MTM $1 million and is withholding 10% of payments until performance goals are reached.

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