Utility launches infrastructure upgrade map

May 27, 2019

CHARLESTON — West Virginia American Water customers can see their water bills at work on the company’s interactive online map of its 2019 infrastructure upgrade projects.

The company said in a news release that the user-friendly map allows customers to view details about water main replacement projects and other water distribution system upgrades throughout the company’s service area.

“We’re committed to showing our customers how we’re putting their water bills to work providing safe, clean and affordable water service,” said Robert Burton, president of West Virginia American Water, in the release. “Investing in our infrastructure is a key component to providing reliable service over a long period of time. We want to be transparent about when and where our infrastructure projects are taking place so that customers know how we’re investing in their neighborhoods and communities.”

Now in its third year, this online map application features locations of and information about projects completed in 2017 and 2018, as well as new projects underway in 2019.

″ Water infrastructure across the nation is aging and in need of repair or replacement,” Burton continued. “We’re pleased that we can share these activities with our customers through a free online map accessible from any computer or smartphone.”

The 2019 Infrastructure Upgrade Map, which can be found on West Virginia American Water’s website under Water Quality, then System Upgrades, features summaries of project counts, total dollars invested and length of upgraded waterlines across the bottom of the screen. Users navigate the map by panning and zooming and can click on individual projects once zoomed in for specific project details.

More information can be found at www.westvirginiaamwater.com.

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